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  • Q. Can I have our own design?

    Sure you can, our designer will according to your picture or ideas to draw/design picture. The product will arrange production when you confirm.
  • Q. How long I would get the goods?

    Usually we ship by DHL/UPS/TNT/EMS, you can get the preal necklace within 3-7days. If you choose other shipping method, please contact our customer service.
  • Q. Are you a manufacturer?

    Yes, we are an experienced manufacturer with our own molds and production lines.
  • Q. For Wholesale Buyer Can You Better The Price?

    We Can Offer You Extra Discount Depends On Your Order.For More Detail Price Please Make an Inquiry.
  • Q. What If I Received Broken Products?

    Please Show Us Photos Of Products with Problem,If It's Our responsibility We Will Offer You Refund Or Reship Service.
  • Q. What Kind Of Quality Garantee You Offer?

    The Gold Plated We Offer 2 Year Garantee.We Use Lead,Nickel,Cadmium FREE Stainless Steel.Which Will Not Fade.
  • Q. When can I get the quotation ?

    We usually quote you within 24 hours after we get your inquiry. If you are very urgent to get the quotation.Please call us or tell us in your mail, so that we could regard your inquiry priority.
  • Q. How can I place the order?

    First sign the PI,pay deposit,then we will arrange the production.After finished production need you pay balance. Finally we will ship the Goods.
  • Q. What's your payment terms ?

    By T/T,LC AT SIGHT,30% deposit in advance, balance 70% before shipment.
  • Q. Can you do OEM for me?

    We accept all OEM orders,just contact us and give me your design.we will offer you a reasonable price and make samples for you ASAP.
  • Q. Can you send products to my country?

    Sure, we can. If you do not have your own ship forwarder, we can help you.
  • Q. Wonder if you accept small orders?

    Do not worry. Feel free to contact us .in order to get more orders and give our clients more convener ,we accept small order.